Shelter Primary Advocate
The Henderson House Shelter Primary Advocate provides crisis intervention, advocacy services and resource referrals to the families and children of Yamhill County and throughout Oregon who are temporarily housed at the Henderson House Emergency Shelter.
If you are interested in applying for this position, please email resumes to email@example.com & cc’ firstname.lastname@example.org or fax to 503-434-9276. Deadline for resume submission is March 31st, 2021. No calls please.
Status: Full Time, Regular Non-Exempt
Hours per week: 37.5
Supervisor: Program Manager
Pay: $17.55 hourly + benefits
- Reports to the Program Manager.
- Often works independently as an advocate of children and parents in and out of shelter.
- Primary contact within the agency is the Program Manager. Will interact and cooperate with other advocate employees and volunteers of the agency.
- Primary contacts outside the agency are social service agencies, state agencies, community organizations throughout the county, new clients and their family members, established clients, past clients, local court personnel, law enforcement, and medical personnel.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Must be able to utilize guidelines as well as knowledge and judgment when determining eligibility for agency services. Brings clients into the shelter and performs the intake process.
- Must be able to observe and recognize child abuse/neglect issues and report to the Program Manager.
- Gathers, assembles, and analyzes information and data from a wide variety of sources. Types and works within agency document formatting standards for general correspondences, reports, agendas, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar, punctuation and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
- Provides advocacy including court advocacy, crisis counseling, safety planning, case management, transportation of agency clients to appointments, respite care for parents, assists with restraining orders, and accompany clients to court and medical facilities.
- Answers crisis line, complete crisis phone screen and determines eligibility for shelter or other agency services. Willingness to receive phone calls at home.
- As a staff member performs the shared responsibilities of attending meetings, receiving internal and external training, offering and receiving supportive feedback, is the liaison between staff/volunteers and clients, shares information related to community resources, housing, and employment for clients, and helps to maintain a clean and orderly shelter and office space.
- Must be able to be on call weeknights, weekends and holidays on a rotating basis with other employees.
- Schedules own appointments and meetings.
- Determines workload priorities based on agency needs.
- Must not pose a risk to self or others.
- Maintains acceptable dependability level.
- Education/Work Experience:
- BA in social service or other related field. Equivalent experience in lieu of education may be considered.
- Must have a comprehensive understanding of domestic and sexual violence, oppression, and related issues.
- Experience with children.
- Familiarity with social service agencies, other agencies, and community organizations throughout Yamhill County.
- Previous experience providing advocacy or case management services.
- Excellent organizational skills and written and oral communication skills.
- Public speaking or educational experience necessary. Must be able to represent the agency in a competent professional manner. Must be able to provide information on domestic violence and sexual assault issues to clients in a culturally competent manner.
- Bilingual in Spanish and English is beneficial.
- Minimum Requirements:
- A self-motivated, independent, creative and resourceful individual who relates well to a variety of people. A willingness to ask questions for clarification and job completion, and a willingness to take on other responsibilities as requested by the director.
- Provides appropriate and accurate information to women and children in a calm and professional manner.
- Willingness to work within the constraints of agency systems and procedures.
- Must be able to observe, evaluate and determine various situations and suggest positive and productive options for clients and their children.
- Must use non-violent, non-threatening positive approaches with children and clients and maintain a calm and professional manner.
- Possess a valid Oregon Drivers’ license, have a licensed/registered vehicle and has current vehicle insurance to transport clients.
- Demonstrated ability to effectively operate department office machines as required performing job duties. Accurate keyboard skills and proofreading skills.
- Ability to effectively use Microsoft computer programs, such as Word, Excel, Access, PowerPoint, and Publisher.
- Ability and willingness to perform diverse projects and allocate time accordingly and work independently.
- Familiarity with and ability to follow Client’s Authorization to Release Information forms and abide by the Client Confidentiality Policy.
- Must be able to make simple mathematical calculations.