Front Desk Receptionist

Volunteer Front Desk Receptionists represents Henderson House to the public and clients who visit the Advocacy Center and who call our office phone line.


  • Following agency policies
  • Assuring immediate and continued safety and confidentiality of shelter clients
  • Answering the Henderson House office phone line, take messages, and transfer calls as necessary
  • Greeting and responding to walk-in clients and guests in a supportive and trauma-informed way
  • Receiving, recording, and creating receipts for donations
  • Assisting with general office tasks that can be completed at the front desk
  • Keeping Community Resource Room materials maintained and organized
  • Sweeping, vacuuming, dusting, and general tidying of reception and seating areas as necessary
  • Help with special projects as requested


  • Philosophy compatible to Henderson House Mission Statement, especially to include:
    • Understanding the experience of domestic and sexual violence survivors
    • Understanding of oppression and how it supports interpersonal violence
    • Understanding of the impact of trauma on survivors of violence
  • Ability to maintain confidentiality of Henderson House clients
  • Ability to work well with a variety of people from diverse backgrounds
  • Ability to work with Henderson House staff as a team member

This position reports to: Henderson House Volunteer Coordinator and Staff

Time commitment:  Minimum of 1 hour per month

Get Help

24-hour Crisis Line

Office Phone
(503) 472-0244

Advocacy Center Location
610 SE First St
McMinnville OR 97128

Hours of Operation
day – Friday, 9am-5pm 

Service Area
Yamhill County, Oregon

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